U77 takes every aspect of your personal data protection seriously. This document clearly explains how we collect, use, store, and protect your information as a member of our platform.
All data transmitted between your device and u77's servers is protected by bank-grade encryption that cannot be broken.
Your personal data is never sold to third parties for marketing or advertising purposes without your explicit consent.
You may access, correct, or request deletion of your personal data at any time through your account settings.
U77's data management complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
Data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring.
In the event of any security incident affecting your data, we will notify you within the timeframe required by law.
Welcome to the u77 Privacy Policy ("Policy"). This document explains how u77 ("we", "Platform", "u77.ad") collects, processes, stores and protects your personal data when you use our website, mobile app or any of our services.
U77 operates with a full commitment to user privacy. We understand that your trust in us depends greatly on how we handle the personal information you share with us — and we do not take this responsibility lightly.
This policy applies to all users of the u77 platform, including registered members, website visitors, and anyone who interacts with our platform in any way. By using u77's services, you confirm that you have read and understood this Privacy Policy.
U77 collects the personal data necessary to provide platform services safely and efficiently. The types of data we collect include:
When you register an account, we collect basic information required to verify your identity:
For the mandatory KYC (Know Your Customer) process prior to withdrawal, we require a copy of an official identity document such as a Malaysian identity card or passport. These documents are processed securely and used solely for identity verification purposes.
To process deposits and withdrawals, we collect relevant bank account or e-wallet information used for transactions. This includes the account holder's name and registered bank account number. u77 does not store your credit card details or online banking passwords.
Automatically, our system records certain technical information when you use the platform:
Every piece of data we collect has a clear and legitimate purpose. We do not collect more data than is necessary for the stated purpose.
U77 does not sell your personal data. However, under limited and controlled circumstances, we may share data with carefully selected third parties:
To enable deposits and withdrawals, the required transaction information is shared with licensed payment processors and payment gateways used by the platform. All u77 payment partners are bound by strict data protection agreements.
Cloud, hosting and cybersecurity service providers that help us operate the platform may have limited access to data necessary to deliver their services. They are prohibited from using that data for any purpose other than what is directed by u77.
U77 may disclose personal data when required by law, court order, or a lawful request from enforcement authorities. In such situations, we will endeavor to notify you in advance if permitted by law.
U77 implements strict technical and organizational security standards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Access to members' personal data within u77's internal systems is restricted to staff who require it to perform their job duties. All such staff undergo data protection training and are bound by strict confidentiality agreements.
While we take all reasonable precautions, no digital security system can guarantee 100% protection at all times. We encourage you to take protective measures as well, such as using a strong password and enabling two-factor authentication (2FA) on your account.
The u77 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
You can control and manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the u77 platform. Analytics cookies can be turned off without impacting your gaming experience.
As a u77 platform user, you have the following rights regarding your personal data, in line with Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of the personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete information in our records.
Request deletion of data subject to applicable legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a structured format that can be transferred to another platform.
Request restriction of data processing in certain circumstances while a dispute is being resolved.
To exercise any of the above rights, contact our data protection team via u77 live support. We will process your request within 30 business days and may require identity verification before processing any application.
U77 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. After an account is closed, we may continue to retain certain data for a period prescribed by law.
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
The u77 platform may contain links or integrations with certain third-party services, such as game providers and payment gateways. This Privacy Policy applies only to data collected and processed directly by u77.
U77 is not responsible for the privacy practices of third parties linked to our platform. We encourage you to read the privacy policy of any third-party service you access through or alongside the u77 platform.
U77 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Any significant changes will be communicated to you via:
Your continued use of the u77 platform after any Policy amendments take effect will be considered your acceptance of those changes. If you disagree with any amendment, you have the right to close your account before it takes effect.
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, the u77 data protection team is ready to assist you.
For data deletion requests or sensitive privacy matters, please clearly state in your message that it is a "Data Privacy Request" so we can prioritize and route it to the correct department promptly.
Register an account and play with confidence — your data is protected by bank-level encryption and a transparent privacy policy.